Thematic Areas

Consent

Consent is one of the legal bases for the processing of personal data and plays a fundamental role in protecting citizens' privacy.

What is consent for personal data processing?

It is a free, specific, informed, and unambiguous manifestation of will, by which the data subject clearly accepts that their personal data be processed for a determined purpose. It can be given in writing, verbally, or electronically, provided it can be demonstrated.

When is consent necessary?

Whenever there is no other applicable legal basis. It is mandatory, for example:

  • For sending direct marketing communications;
  • For collecting sensitive data (such as health or biometrics);
  • For installing non-essential cookies on websites.

Can consent be mandatory?

No. Consent must be given voluntarily. If it is imposed as a condition to access a service that does not require such processing, it is considered invalid.

Can consent be withdrawn?

Yes. The data subject can withdraw their consent at any time, without prejudice to the legality of the previous processing. Withdrawal must be as easy as granting it.

What if consent is not valid?

The processing may be considered unlawful, and the responsible entity may be sanctioned. The data subject can also file a complaint with the CNPD.

How to ensure valid consent?

Organizations must ensure that:

  • Consent is requested clearly and unambiguously;
  • The data subject understands the purpose of the processing;
  • Withdrawal of consent is easy and without negative consequences.

In case of doubt, contact the CNPD.

Biometrics

The processing of biometric data requires enhanced care, as this data is considered sensitive and is subject to a higher level of protection.

What is biometric data?

It is personal data resulting from the technical processing of physical, physiological, or behavioral characteristics (such as fingerprints, facial recognition, iris, voice, etc.) that allow for the unequivocal identification of a person.

When is the use of biometrics allowed?

Only when there is an adequate legal basis, such as:

  • Explicit consent of the data subject;
  • Fulfillment of a legal obligation;
  • Need to ensure the security of people and property. The use must be necessary, proportionate, and not excessive in relation to the intended purpose.


Can it be used for attendance control?

Yes, but with restrictions. It should only be used if there are no less intrusive alternatives. Workers must be informed, and the principles of proportionality and necessity must be respected.

Can data be stored indefinitely?

No. They should only be kept for the strictly necessary time, with appropriate security measures.

Is the data subject's consent required for the collection of biometric data?

In most cases, yes. However, there may be exceptions (e.g., public security or legal obligation), provided they are foreseen in the legislation.


In case of improper processing, contact the CNPD.

Video surveillance

The use of video surveillance cameras must respect the fundamental rights of citizens, including their privacy and personal data protection.

When is video surveillance permitted?

When there is a legitimate justification, such as the security of people and property, access control, or crime prevention. The use must be proportionate and not abusive.

Is authorization required?

Yes. It may be necessary to notify or obtain authorization from the CNPD. Filmed individuals must be clearly informed, with visible signage.

How long can images be stored?

Images should only be stored for the time necessary for the defined purpose, respecting legal deadlines. Access to images must be restricted and protected.

Can it be used in the workplace?

Yes, but it cannot be used for continuous performance monitoring. Installation must respect labor rights, and workers must be informed.

What about public spaces?

Video surveillance in public spaces can only be carried out by legally authorized entities. Private cameras cannot film public roads without authorization.


In case of abusive use, file a complaint with the CNPD.

Single Report Communication

Images should only be stored for the time necessary for the defined purpose, respecting legal deadlines. Access to images must be restricted and protected.

Can it be used in the workplace?

Yes, but it cannot be used for continuous performance monitoring. Installation must respect labor rights, and workers must be informed.

What about public spaces?

Video surveillance in public spaces can only be carried out by legally authorized entities. Private cameras cannot film public roads without authorization.

In case of abusive use, file a complaint with the CNPD.

Single Report Communication (We do not have it in our legislation)

The Single Report is a legal obligation of employers, which includes the processing of workers' personal data. The protection of this data is essential.

What obligations do employers have?

They must ensure that:

  • They only collect strictly necessary data;
  • They protect data against undue access;
  • They process data transparently and securely.


What data is processed?

  • Identification of workers;
  • Data on contracts and remuneration;
  • Professional training;
  • Occupational safety and health. This is sensitive data and must be protected rigorously.

Is consent necessary?

No. The processing is based on the fulfillment of a legal obligation. However, workers must be informed about the purpose and processing of their data.

How long can they be kept?

Only for the time necessary to fulfill the legal obligation. After this period, the data must be deleted or anonymized.

What to do in case of data breach?

The entity must assess the incident and, if necessary, notify the CNPD and the data subjects.

How to ensure compliance?
  • Use encryption and access controls;
  • Define clear internal policies;
  • Train employees on data protection...


For more info, check out the CNPD.